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Any learning and development solutions need to address the original
business need, for example:

If the organisation wants to improve a particular way of working to encourage better performance, what implications does that have for everyone in the company? Will people need to re-learn a technique? Maybe there is a need for establishing more regular feedback, goal setting and appraisal of
individuals.

Example of solution

Design an innovative and effective appraisal and review process to be used throughout the whole organisation.
In order to get buy-in to this process, involve all levels of employees in the design of the system and paperwork, before rolling out training workshops to managers in how to appraise effectively.
It is also recommended that all staff also receive training so they can participate equally in the discussion.





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Appraisals and reviews

Appraisals are a natural forum to discuss learning and development needs with employees.

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