Carol Carpenter Training has provided customer care training to all staff across the group, and recruitment & selection training and appraisal training for all managers.
We also provided each manager with coaching sessions where they could explore individual development issues. Alongside this programme we also ran a company-wide customer care programme.
Mercedes Benz, Sytner group is the UK's leading retailer of prestige and specialist cars. Established over 30 years ago Sytner are informed enthusiasts, as passionate about prestige cars as their customers are.
WHAT THEY SAY ABOUT US
"Carol has designed and delivered comprehensive training programmes to line mangers and staff across a range of businesses owned by the Sytner Group, she has assisted me in delivering a major culture change across our organisation which has led to significant financial gain within our businesses."
Melvin Rogers, Head of Human Resources, Sytner Group Ltd
Read what more of our clients say about us:
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