Carol Carpenter Training is incredibly excited to be working with Halfords: recently delivering THREE pilot I-Sense workshops focusing on customer experience to two Halfords stores.
Those workshops had REAL impact resulting in an immediate invitation to become a key training provider.
We start our relationship at the top by rolling out a senior leaders day. Halfords employ expert staff to ensure their customers make the best choices around their “life on the move” and Carol Carpenter Training intend to work with Halfords to keep them focused on their customers to ensure high levels of customer experience and keep them ahead of their competition.
Halfords is the UK’s leading retailer of automotive and leisure products and a leading independent operator in garage servicing and auto repair.